Sale of Products and Website Terms of Use

This page tells you information about us and the legal terms and conditions (Terms) on which we sell any of the products (Products) listed on our website (site) to you.

These Terms will apply to any contract between us for the sale of Products to you (Contract) and your use of our site. Please read these Terms carefully and make sure that you understand them, before ordering any Products from our site. If you refuse to accept these Terms, you will not be able to order any Products from our site.

You should print a copy of these Terms or save them to your computer for future reference.

We may amend these Terms from time to time. These Terms were last updated on October 10th 2018.

Every time you order Products from us, the Terms in force at the time of your order will apply to the Contract between you and us.

These Terms, and any Contract between us, are only in the English language.

1               About us

We operate the website www.manfredimanara.com. We are Lesula Ltd, a company registered in England and Wales under company number 08297771 and with our registered office at 48 Chancery Lane, London, WC2A 1JF, United Kingdom.  We trade as Manfredi Manara.  Our VAT number is 152842414.

If you wish to contact us for any reason, including because you have any complaints, you can email us at commercial@manfredimanara.com.

If we have to contact you or give you notice in writing, we will do so by email or by pre-paid post to the address you provide to us in your order.

2               Our products

The images of the Products on our site are for illustrative purposes only.  Although we have made every effort to display the colours accurately, we cannot guarantee that your computer's display of the colours accurately reflect the colour of the Products.

Your Products may vary slightly from those images.  

3               Our site

Our site is made available to you free of charge.  You acknowledge that, from time to time, the site may be unavailable and that we may suspend, withdraw, discontinue or change all or any part of our site at any time without notice.

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential and not disclose it to any third party.

We may update our site from time to time, and may change the content at any time.  Whilst we seek to keep our site up-to-date, it is possible that, from time to time, items of content on our site may be out of date and, before relying on any such information, you should verify it independently. 

We do not guarantee that our site will be secure or free from bugs or viruses.  You are responsible for configuring your information technology, computer programmes and platform in order to access our site.  You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful.  You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site.  You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. 

You may link to our site provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.  You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

With our written permission, you may use our imagery, from the site, on your social media pages, provided you do so in a fair and legal way that does not damage our reputation or take advantage of it.  Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged. To obtain our permission, please contact us at commercial@manfredimanara.com.

4               Intellectual property

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it.  Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

5               Privacy

For the purpose of the Data Protection Act 1998, we are the data controller.

You may provide us with personal data when filling in forms on our site. This may include when you place orders or in correspondence with us by phone, e-mail or otherwise.

The information you give us may include your name, address, e-mail, telephone number and payment information. We will only use your information for the purposes of providing you with the Products that you have purchased from the site and we will pass your details on to the people who we subcontract out to do the delivery unless we have your permission.

6               Cookies

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

Our site uses cookies to distinguish you from other users of our site. This helps us to provide you with a good experience when you browse our site and also allows us to improve our site.

By continuing to browse the site, you are agreeing to our use of cookies.

7               Pricing

Subject to the remainder of this clause, the prices of the Products will be as quoted on our site at the time you submit your order.

Prices for our Products may change from time to time, but changes will not affect any order you have already placed.

The price of a Product is always quoted in Euro.

The price of a Product does not include delivery charges. Our delivery charges are also quoted in Euro as advised to you during the check-out process, before you confirm your order. We charge a flat shipping rate of 15 euro for deliveries to Europe, 20 euro for deliveries to North America and 25 euro on International deliveries.

It is always possible that, despite our best efforts, some of the Products on our site may be incorrectly priced.  We will normally check prices as part of our dispatch procedures.

8               Payment

You can only pay for Products using a debit card or credit card. We accept the following cards: Visa, Master Card, American Express, Discover.

Payment for the Products and all applicable delivery charges is in advance.

Your online purchases are processed using appropriate methods of internet security technology.  We accept orders only from web browsers that can use Secure Socket Layer (SSL) technology, which means you cannot inadvertently place an order through an unsecured connection.  Most web browsers now support this. 

9               Contract

Our shopping pages will guide you through the steps you need to take to place an order with us. Our order process allows you to check and amend any errors before submitting your order to us.  Please take the time to read and check your order at each page of the order process.

After you place an order, you will receive an e-mail from us acknowledging that we have received your order.  However, please note that this does not mean that your order has been accepted.  Our acceptance of your order will take place as described below.

We will confirm our acceptance to you by sending you an e-mail that confirms that the Products have been dispatched (Dispatch Confirmation).  The Contract between us will only be formed when we send you the Dispatch Confirmation.

Whilst we do try to keep our site up to date so that items on it are in stock, sometimes items sell out quickly and, when this happens, we will try our best to offer alternatives.  Please note that holding items in your basket does not secure stock, once your order has been completed your stock will be allocated. 

If we are unable to supply you with a Product, we will inform you of this by e-mail and we will not process your order.  If you have already paid for the Products, we will refund you the full amount including any delivery costs charged as soon as possible.

Please note, we may not accept your order if:

  • an item you have ordered is out of stock;

  • if your card is due to expire within 28 days of your purchase date;

  • we are unable to obtain authorisation for your payment; or

  • if we identify a product or pricing error.

  • we reserve the right to reject any offer to purchase by you at any time and at our sole discretion.

10            Delivery

We currently deliver to the following countries:

  • Andorra

  • Australia

  • Austria

  • Bahrain

  • Belgium

  • Bulgaria

  • Canada

  • China

  • Croatia

  • Cyprus

  • Czech Republic

  • Denmark

  • Estonia

  • Finland

  • France

  • Germany

  • Greece

  • Hungary

  • Iceland

  • Ireland

  • Israel

  • Italy

  • Japan

  • Jordan

  • Korea (the Republic of)

  • Kuwait

  • Latvia

  • Lebanon

  • Liechtenstein

  • Lithuania

  • Luxembourg

  • Malaysia

  • Malta

  • Monaco

  • Netherlands

  • Norway

  • Oman

  • Poland

  • Portugal

  • Qatar

  • Romania

  • San Marino

  • Saudi Arabia

  • Serbia

  • Singapore

  • Slovakia

  • Slovenia

  • Spain

  • Sweden

  • Switzerland

  • Taiwan

  • Thailand

  • Turkey

  • United Arab Emirates

  • United Kingdom

  • United States

Your order may be subject to import duties and taxes which are applied when the delivery reaches that destination.  Please note that we have no control over these charges and we cannot predict their amount.  You will be responsible for payment of any such import duties and taxes.

You must comply with all applicable laws and regulations of the country for which the Products are destined.  We will not be liable or responsible if you break any such law.

Orders cannot be delivered to a PO Box or similar addresses.

Products comprised within the same order cannot be delivered to different addresses.

Please allow 5 to 7 working days for delivery from date of receiving e-mail Dispatch Confirmation from us. We currently do not offer express delivery service. Occasionally our delivery to you may be affected by an Event Outside Our Control.

Deliveries take place during the working week, excluding bank and public holidays, usually within the hours of 8am and 5pm. It is not possible to specify a precise time at which a delivery will take place. Please note that the courier may require deliveries to be signed for.

Delivery of an order shall be completed when we deliver the Products to the address you gave us and the Products will be your responsibility from that time. You own the Products once we have received payment in full, including all applicable delivery charges.

11            Returns

If you are a consumer based in the European Union, you have a legal right to cancel your Contract with us, which starts from the date of the Dispatch Confirmation (the date on which we e-mail you to confirm our acceptance of your order).

Whether you wish to cancel a Contract before being sent a Dispatch Confirmation from us, or whether you wish to return Products after receiving them, you must write to us at the following e-mail; commercial@manfredimanara.com stating your order number and the reason for which you whish to cancel or return your order and we will reply to you with the appropriate instructions.

You can return Products in your order within 14 calendar days from date of receipt for a full refund. You can exchange any item within 14 days for another item of the same price as your order. If you would like an item of a different price you must place a separate order.

Returns received outside the above time frames will not be accepted. No refunds and exchanges are available for items returned after 14 calendar days and these items will be returned to you.

After our warehouse has received your return and verified that all of the conditions have been met, you will be refunded payment within 30 days onto your original method of payment. We do not offer refunds on discounted Products.

Please note that you have a legal obligation to take reasonable care of the items while they are in your possession. If you fail to comply with this obligation, your entitlement to a refund may be affected.

We will offer you a refund provided that the products are returned in perfect condition, unused, fully labelled and with the original packaging undamaged. Products must be returned to us using a secure, insured, tracked delivery service. We do not accept returns for any non-faulty items that have been worn and cannot accept liability for any items not received. Products must be returned to us at customers expense.

12            Liability

If we fail to comply with these Terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breach of these Terms or our negligence, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if it is an obvious consequence of our breach or if it was contemplated by you and us at the time we entered into this Contract.

We only supply the Products for domestic and private use. You agree not to use the Product for any commercial, business or resale purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

We do not in any way exclude or limit our liability for:

  • death or personal injury caused by our negligence;

  • fraud or fraudulent misrepresentation;

  • any breach of the terms implied by section 12 of the Sale of Goods Act 1979 (title and quiet possession);

  • any breach of the terms implied by section 13 to 15 of the Sale of Goods Act 1979 (description, satisfactory quality, fitness for purpose and samples); and

  • defective products under the Consumer Protection Act 1987.

We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by an Event Outside Our Control. An Event Outside Our Control is defined below. 

An Event Outside Our Control means any act or event beyond our reasonable control, including without limitation strikes, lock-outs or other industrial action by third parties, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war, fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster, or failure of public or private telecommunications networks or impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport.

If an Event Outside Our Control takes place that affects the performance of our obligations under a Contract:

  • we will contact you as soon as reasonably possible to notify you; and

  • our obligations under a Contract will be suspended and the time for performance of our obligations will be extended for the duration of the Event Outside Our Control. Where the Event Outside Our Control affects our delivery of Products to you, we will arrange a new delivery date with you after the Event Outside Our Control is over.

You may cancel a Contract affected by an Event Outside Our Control which has continued for more than 30 days. To cancel please contact us. If you opt to cancel, you will have to return (at our cost) any relevant Products you have already received and we will refund the price you have paid, including any delivery charges.

13            Other

We may transfer our rights and obligations under a Contract to another organisation, but this will not affect your rights or our obligations under these Terms. We will always notify you in writing or by posting on this webpage if this happens.

Each of the paragraphs of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining paragraphs will remain in full force and effect.

If we fail to insist that you perform any of your obligations under these Terms, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you.

These Terms are governed by English law. This means a Contract for the purchase of Products through our site and any dispute or claim arising out of or in connection with it will be governed by English law. You and we both agree to that the courts of England and Wales will have non-exclusive jurisdiction.